Feedback

Why did MMOW move to Sunday Stock-Up?

Customers told us they wanted more flexibility and more help at the beginning of the week including both lunches and dinner. Sunday Stock-Up allows you to choose the food your household actually needs instead of ordering a fixed meal for a particular day. Sunday delivery also gives you a useful head start before Monday begins.

What is the minimum base order and what happens if I don't meet the minimum?

The base order requires a minimum of: 4 × 16 oz containers. These may be selected from the bhajis and daals available on that week’s menu. If you order without meeting that minimum requirement, you will get Order Needs Adjustment email, and your order won't be finalized until you fix the issue by texting (314-325-0577) or emailing (mmow@mpathservices.com) to us.

Where can I see the prices before ordering?

All current prices are clearly listed inside the weekly order form, directly above each menu category. You do not need to submit the form to view the prices. Please review the pricing and your quantities carefully before selecting Submit.

Can I make substitutions?

Sunday Stock-Up already gives you flexibility to choose among the available bhajis and daals. Ingredients within an individual dish generally cannot be substituted. Please use the weekly menu and Comments section to communicate any important preference before ordering.

What is the order cutoff?

Orders close every: Thursday at 9:00 PM Central Time

Why is there an order cutoff?

We need confirmed quantities in advance for grocery planning, chef preparation, packaging and Sunday delivery coordination. Sunday Stock-Up is planned home cooking, not same-day restaurant ordering.

Will I receive an order confirmation?

Yes. You should receive an confirmation email after submitting your order. If there are no issues (like item unavailability, minimum base order requirement not satisfied etc.) your email will show $ due and you can go ahead and pay for your order. If your Order Needs Adjustment, the email confirmation will highlight why and what needs to be adjusted. Upon receiving Order Needs Adjustment email, please text us at 314-325-0577, so we can fix your order issues and send you the final confirmation.

I received Order Needs Adjustment email, what should I do?

Don't panic. Look for the reasons why you got that email and contact us at 314-325-0577 to fix those issues. That email is meant to catch sold out, item not available and order minimum requirement issues so that we have clean roster for delivery on Sunday.

Can I CHANGE my order?

Changes requested before Thursday at 9:00 PM can usually be accommodated. Changes after the cutoff are not guaranteed because grocery purchasing and preparation planning may already be underway. Replying to your order email is the best way to request a change because it already contains your order details. You can also text us at 314-325-0577 to expedite your change.

Can I CANCEL my order?

Cancellation should be requested before Thursday at 9:00 PM. Cancellations after the cutoff may attract full order payment because grocery purchasing and preparation planning may already be underway. The cancellation amount (upto 100% of order total) will be communicated to you by administrator based on individual cicunstances. Replying to your order email is the best way to request a cancellation because it already contains your order details. You can also text us at 314-325-0577 to expedite your request.

How do I pay?

Payment is accepted by Zelle. Send payment to: mmow@mpathservices.com Please include your name or order reference in the payment note when possible.

When is payment due?

Payment is due by: Friday at 12:00 noon Central Time

What areas do you deliver to and what your delivery charges?

MMOW serves supported areas within the greater St. Louis region. Our delivery originates from St. Peters, MO and we charge $10 for 0-15 miles, $15 for 15-25 miles and $20 for 25-35 miles one way, from where we start the deliveries. Existing customers already know their Delivery Tiers/Charges and new customers will be communicated as they get established in the system. The delivery charges are subject to change without notice based on gas prices and inflation.

Is MMOW a restaurant or catering company?

No. Marathi Meals on Wheels, operated by mPath Services, coordinates customer ordering, communication, payment and delivery. Food is prepared by independent home chefs.